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The Collections Industry Runs on Volume — gentext Turns That Volume Into Money
Do you manage 100,000 accounts, 1,000,000 accounts, 50,000,000 million accounts or more? Do you add tens of thousands or millions of new accounts new accounts monthly? gentext transforms your workflow into predictable, automated payments.
fresh accounts are your money accounts
hit them fast — hit them consistently — hit them with the right message
No matter how many accounts you have, fresh accounts convert at 5%–12%.
Industry wide, for every million accounts that’s 1,500–4,200 payments averaging about 30–35k new accounts every month.
gentext automates the entire process — no agents required.
For every million accounts thats an operational savings of about $500,000 per month! Book a demo.
your full portfolio is a gold mine
1,000,000 accounts × 2.3% blended = 23,000 monthly payments
That’s your real number.
gentext extracts it automatically with behavioral sequencing, AI modeling, and friction‑free payment flows. We can even include RCS messaging for fresh accounts.
the human cost is killing your margins
Staffing. Turnover. Training. Burnout. Compliance risk.
| Accounts |
Collectors Needed |
Human Cost |
gentext Cost |
Monthly Savings |
Annual Savings |
| 100,000 |
55 |
$225,000 |
$25,500 |
$200,000 |
$2.4M |
| 500,000 |
200 |
$925,000 |
$125,000 |
$800,000 |
$9.6M |
| 1,000,000 |
400 |
$1,750,000 |
$210,000 |
$1,540,000 |
$18.5M |
| Approximate numbers based on industry averages |
gentext reduces call volume by
30–50% and manual follow‑up by
60–80%.
reduce operating costs
gentext handles all the accounts that do not need human interaction, reducing the cost of your biggest source of revenue by many factors.
we fit your workflow — not the other way around
No new software. No new training. No behavior changes.
gentext plugs into your existing systems and makes them perform like they were built for collections, the way you do it.
why collection agencies choose gentext
We invented this technology. Our relationships with aggregators goes back decades, saving you money on messaging. We were the founder of one of the first texting companies in America. Plus, we invented pay-by-text in 2010. We never charge per message.
We integrate our software with yours. We don’t charge development fees after onboarding.
Across the industry, when you include:
- hourly wage
- benefits
- payroll tax
- management overhead
- desk/software/IT
- occupancy
- training
- turnover
- compliance overhead
- QA monitoring
- supervisor time
The real cost per collector hour is: $28–$38 per hour fully loaded
- real pay‑by‑text (commands or links)
- wall street–grade modeling
- 40 years of financial software design
- 14 years running America’s most reliable SMS engine
- zero integration cost
- zero workflow disruption
- zero friction for your payees
So the true human cost per collected dollar may be: $0.32–$1.40 per dollar collected -
gentext knocks this number down by many factors. As low as $0.10 to $0.05 per dollar collected. And our servers never need time off.
Book a 5 Minute Demo
